It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
First of all, I never had my car serviced at Spitzer on 3/17/2020. The last time it was taken in, they addressed the windshield wipers and they did a great job in fixing the problem. I am most appreciative. But the carpeting coming out is still a problem on the passenger side and NOW on the driver���s side and the heater is still not working properly. Honestly, I have given up on the heater and carpeting, and I guess I will just have to live with it
My car started to stall at the stop signs and when I tried to back up. The check engine lite came on. I made an appointment with spitzer to have it looked at. Ryan called me back and said they found that my car had a problem that required total engine repair. He explained the whole process that needed to be done and told me I had nothing to worry about and they would take care of everything. He said he would work on finding me a loaner car and he did and I was so happy about that because to be without a car for such a bad thing to be repaired I thought my car would be gone for many days and I would have trouble getting to work. He gave me a car the next day and told me again that they would handle everything. They repaired my car so fast!! I was so happy about that. He said I would owe nothing. GM was paying everything because of some type of recall. When I picked my car up I had questions about driving it not to damage anything that they repaired and he took time to explain and make me feel comfortable about driving away and my car drove very nice and I am so happy with it. It was nice to have someone be so patient with me and not just ignore my questions and push me aside. It was a nice experience for a crappy situation. Thanks so much to spitzer and their service dept.
Hello, we set high expectations for ourselves so it���s gratifying to hear you had a great experience with us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Spitzer Chevy North Canton!
My 2006 Chevy Cobalt Sport suddenly died on the highway as I stopped at a light. It would not start again and not even made any noise, clicking or otherwise. Upon checking it out, it was realized that it was now starting, but to guarantee the further reliability it was rest and now works very well since their service. Thanks! And it only cost me $117 to resolve this.
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you, and have a fantastic day!
Our staff is committed to providing each of our clients with the best automotive experience! We're glad you had such a positive experience with Nick! We hope to be of service to you again in the future.
Always very friendly and accommodating... auto industry is always expensive and inconvenient when things go wrong, but their service team always goes above and beyond to make it less inconvenient. They are kind, helpful, and provide open and honest answers.