Went in for oil change and check engine light at 10:00 . Said should be done by noon . Called to see if it was done and was told my service writer was at lunch and will call we she gets back . Called at 1:15 and was told it was ready . Went to pick it up at 1:30 and still waited almost 1/2 hour before it was done .
When I bought my truck, the whole experience left such a sour taste, that I would never recommend Spitzer to anyone and I am beyond exuberant with NEVER having to cross pathes or step over the threshold again.
My experience was awesome. The two sales representatives, Jordan and Sarah, were very easy to work with and made the "ride" through my purchase bump free. Their knowledge and expertise made it a breeze to choose the right vehicle, agree upon the right way to finance, and leave the dealership that day a happy driver. On the financial side, Mike was able to get me through the paperwork swimmingly as we talked about the Browns future and rocky past. Then, finally, there was Josie who took my down payment at the cashier's window. Everyone involved reached out to make sure that my entire experience went without a hitch. Thank you very much for helping me acquire my new automobile!