Although my car is fairly new I began experiencing issues within 30 days of my purchase and thankfully had a 30 day warranty. Spitzer answered all of my questions and I had an appointment scheduled and completed the next day. Everything went smooth, fast and easy. My car was returned to me in the same condition as when I dropped it off and all issues were corrected. The gentleman that assisted me in the process told me what to expect if the issue continues and was generous enough to apply an unexpected 10% off coupon to my bill. Amazing service for a good quality vehicle, I would gladly take my car to Spitzer again with any other problems or concerns.
Had to put dye back in engine. oil. Think we have another leak or same one is back. We're taking back in at noon today because the dye has leaked out of engine. Spitzer has been very helpful, but can't believe the quality of this engine has me worried. 4th or 5th has been for this problem
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (330) 359-1686 to discuss your concerns, as your satisfaction is of utmost importance to us.
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